Order Cancellation

If you need to cancel your order, you may contact us by sending a TEXT message to the following phone number: 954-865-7432 or contact our Customer Service in the contact page. Just include your name and zip code, within 1 hour of placing your order.

Options:

1-If your order hasn't being shipped, we will go ahead and issue a full refund back to your account. (Have in mind that you will have to cancel before 4pm EST and within 1 hour of placing your order).

2-If Your order was shipped - Just return the package to sender, or refuse the package.

Full refund means price paid plus any applicable tax excluding original shipping charge.

  • Once your return is received and processed by our warehouse staff (usually within 72 hours of receipt), we will credit your credit card or original method of payment within a few days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.
  • If you have any questions regarding your order cancellation status, please contact our Customer Service Department.
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